Once you place an order we will send a confirmation email to you. We have 1 to 3 working days of handling time before our products are shipped out. Once shipped, we will send you a follow up email with a tracking number.

Our team tries it's best to ship out your purchases within 48 hours however there can be delays of up to 5 days for shipment to begin. If the purchase falls on a Saturday after 11am, we will most likely ship the product out on Monday.

Our products take 4-10 business days for free delivery to Asia, North America, Australia and the EU. Other locations (UAE, Africa, South America etc) can take longer 10-20 days. Please monitor the delivery with the tracking number and contact us if a month has passed without your delivery arriving. 

Our team does not control the delivery timeframe. We cannot control any delays caused by the USPS, UPS, Fedex, or DHL. If you have any questions, email us at support@cleverkitstore.com

Any shipping problems—for example, missing or incorrect items—must be reported within 72 hours of receiving your package. Please provide details and pictures if possible. If you have any questions, email us at support@cleverkitstore.com

Please note that all international orders, regardless of the storefront, may be subject to customs duties and import taxes, which are the customer's responsibility. Especially larger, heavier items. The amount of these charges can vary depending on the destination country and the value of the goods. We recommend checking your local customs office for more information.